Solihull Arts Complex

Cancellation Policy

Hirers Cancellation Policy

Booking cancelled within three months prior to date of event   Hirer is liable for entire hire fee but no equipment charges. (Specially ordered/printed items will require full payment where non-returnable). 
Booking cancelled between three months and six months prior to date of event.   Hirer is liable for 50% of entire hire fee but no equipment charges. (Specially ordered/printed items will require full payment where non-returnable).
Booking cancelled over six months prior to date of event.  

Hirer will lose deposit paid but will incur no further costs. (Specially ordered/printed items will still require full payment where non-returnable) or transferred* to alternative, new, or existing booking.

*Deposits can be transferred only once, second cancellations incur loss of full deposit. 

Hirers Cancellation Policy download. 

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